Frequently Asked Questions

Everything you need to know about our luxury-inspired fragrances.

How does Dossier manage to keep prices so low?

By eliminating celebrity endorsements, expensive licensing fees, and luxury packaging, we focus entirely on the quality of the juice inside the bottle, passing those savings directly to you.

Are Dossier fragrances vegan and cruelty-free?

Yes, all of our scents are 100% vegan, cruelty-free, and formulated without parabens or phthalates, ensuring a clean and ethical beauty experience.

What is your return policy?

We offer a risk-free trial. If you are not completely satisfied with your fragrance, you can return it within 30 days of delivery for a full refund, no questions asked.

How long does shipping take within the UK?

Standard shipping typically takes 3-5 business days. Once your order is dispatched, you will receive a tracking number to follow your package's journey.

How long do the scents last on the skin?

Our fragrances are formulated as Eau de Parfum (EDP) with high concentrations of essential oils, typically providing a scent longevity of 6 to 8 hours depending on the specific notes.

Do you offer samples?

Instead of small samples, we offer full-sized bottles with a 30-day return window. This allows you to fully experience the fragrance in your daily life before deciding to keep it.